Refund Policy

All orders cancelled after 48 hours are subject to a $20 administration fee, whether or not your order has shipped.  If you order has shipped, you (the buyer) will also be responsible for actual return shipping charges. please see our dealer information pages for the return charges.

https://lillytay.com/pages/alamo-saddlery-information

https://lillytay.com/pages/dp-saddlery

Refunds will only be issued to the original credit card that you use when placing your order. Purchases can only be refunded due to damaged materials upon arrival.

If you have any questions or concerns regarding a product or an order you can send an email to support@lillytay.com or message/call (830) 742-0484

All emails and messages about order concerns should include name and order confirmation number.