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DP Saddlery

DP Saddlery is one of the brands that we partner with to bring you some of the finest horse saddles . Below are helpful information that can help you with any questions you may have about DP saddles.

DP Saddlery Return Policy:

Change of mind returns - (applies only to purchases within the United States)

DP Saddlery LP accepts change of mind returns within 14 days on all in-stock merchandise connected to a restocking fee of $50

The 14 day period begins when you receive the item by mail and ends on the 14th day in which you've had possession of the items.
  • Please return the product no later than day 14 and provide us with tracking information via email to: support@lillytay.com. You must insure the package for the saddle's value. We are not responsible to refund you, if the package gets lost and you did not have insurance on it.

  • If you decide you need a different size/customization or you don't want the saddle at all and would like something else, the cost of shipping to return the saddle will be the responsibility of the customer(plus the restocking fee).
  • Due to this detail we recommend all of our customers contact us prior to your purchase if you have ANY questions related to the choosing of your  saddle so we can make the transaction as easy as possible for you and get you the perfect saddle the first time around.
  • Excluded are all special order items as well as items that have been reduced in price (such as demonstration saddles, clearance or used saddles). All reduced merchandise is a final sale.

Saddles and tack have to be returned in like-new condition.

  • They must be clean, and free of dirt and hair.

  • DP Saddlery LP reserves the right to charge a cleaning fee of $75 for saddles and $25 for tack, in case the products are soiled.

Shall the returned products be returned damaged or in a unmerchantable fashion, DP Saddlery LP reserves the right to

  • retain all or a portion of your payment as it sees appropriate (depreciation value).

  • A prior quote cannot be given without having the saddle or tack at the Headquarters to assess.

  • Shipping costs are non-refundable.

Want to customize your saddle?

Check out the different options that are available to you by clicking the links below, and if you see something you would like to add to your order email support@lillytay.com for further help.

Baroque & Allround Saddles
English Saddles
Quantum Saddles
Startrekk Saddles
Western Saddles
Christ Fur Saddles